The Product Owner will manage the product backlog and collaborate with engineering teams to deliver high-quality, customer-focused outcomes. They are expected to integrate AI capabilities to accelerate product discovery, refine requirements, and optimize the product lifecycle.
Granicus India
9 Remote Job Openings at Granicus India
Develop and maintain production-quality SaaS web applications while integrating AI-driven solutions into product features and workflows. Collaborate with stakeholders to design scalable, secure architectures and mentor junior team members.
Support automation, deployment, and operational reliability across cloud and hosted application environments. Maintain CI/CD pipelines and provision infrastructure while integrating AI tools to improve triage and diagnostics.
The role focuses on validating AI-generated responses and automating support workflows across Salesforce, Jira, and Wrike. It involves analyzing customer satisfaction data to improve AI model performance and overall customer experience.
Lead a cross-functional engineering team while remaining hands-on with coding for 40-50% of the time. Drive the design, development, and delivery of scalable cloud-native distributed systems and oversee quality engineering governance.
Ensure the reliability, scalability, and performance of services through infrastructure maintenance and process automation. Provide on-call production support, incident management, and collaborate with software engineers on system improvements.
The Quality Engineer 3 is responsible for ensuring high product quality through a combination of manual testing, UI automation using Playwright, and performance testing with JMeter. They will design test plans, integrate automated tests into CI/CD pipelines, and collaborate with developers to improve test coverage.
The Support System Architect will design and evolve the technical strategy for customer support systems, focusing on scalability and AI-driven automation. This role involves leading cross-functional projects and serving as the subject matter expert for Salesforce and integrated CXS platforms.
The role involves building, implementing, and maintaining technology within the Govtech industry to connect governments and constituents. Responsibilities also include preserving the Confidentiality, Integrity, and Availability (CIA) of company information assets and ensuring data privacy.