Granicus India

Site Reliability Engineer 3

Granicus India · Full Time · 7 days ago

Granicus India

🌎 India ⭐ 5-10 yrs exp 💼 Software Development

The Site Reliability Engineer will ensure the reliability, scalability, and performance of services through proactive monitoring, incident management, and system improvements. They will also lead automation efforts, provide on-call production support, and collaborate with engineering teams to implement best practices.

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Business Intelligence Architect 2

Granicus India · Full Time · 16 days ago

Granicus India

🌎 India ⭐ 2-5 yrs exp 💼 Software Development

The Business Intelligence Architect will develop and maintain Power BI dashboards, operational KPI reports, and automated reporting pipelines. They will also identify automation opportunities using AI and Python to streamline business processes and improve operational efficiency.

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Site Reliability Engineer 3

Granicus India · Full Time · 21 days ago

Granicus India

🌎 India ⭐ 5-10 yrs exp 💼 Software Development

The Site Reliability Engineer will modernize reliability engineering through AIOps, automation, and intelligent incident response. Responsibilities include managing observability pipelines, driving alert-noise reduction, and implementing AI-assisted diagnostics to ensure system scalability and resilience.

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Software Engineer 3

Granicus India · Full Time · 25 days ago

Granicus India

🌎 India ⭐ 2-5 yrs exp 💼 Software Development

Develop and maintain SaaS-based web applications while integrating AI-driven solutions into product features and workflows. Collaborate with stakeholders to design scalable, secure architectures and mentor junior team members.

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DevOps Engineer 2

Granicus India · Full Time · a month ago

Granicus India

🌎 India ⭐ 2-5 yrs exp 💼 Software Development

Design, implement, and support automation, deployment, and operational reliability across cloud and hosted environments. Partner with engineering and security teams to optimize CI/CD pipelines and integrate AI-driven operations for better service resilience.

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Senior DevOps Engineer

Granicus India · Full Time · a month ago

Granicus India

🌎 India ⭐ 10+ yrs exp 💼 Software Development

Design and implement automation, deployment, and monitoring systems to ensure operational reliability across cloud environments. Lead the integration of AI-driven DevOps platforms to optimize CI/CD pipelines, observability, and infrastructure efficiency.

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Salesforce System Analyst

Granicus India · Full Time · a month ago

Granicus India

🌎 India ⭐ 5-10 yrs exp 💼 Software Development

Lead requirement gathering and configuration for Salesforce Service Cloud projects to enhance support operations. Act as a bridge between technical teams and business stakeholders to deliver strategic initiatives and process improvements.

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Automation Engineer 2 - Technical Support

Granicus India · Full Time · a month ago

Granicus India

🌎 India ⭐ 0-2 yrs exp 💼 Software Development

Build and deploy AI-powered automations across Forethought, Salesforce, and Microsoft Copilot to improve resolution rates. Design scalable support workflows for auto-resolution, case enrichment, and routing to reduce manual operational work.

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Automation Engineer 3 - Technical Support

Granicus India · Full Time · a month ago

Granicus India

🌎 India ⭐ 5-10 yrs exp 💼 Software Development

Design, build, and optimize AI-driven support workflows to improve resolution rates and reduce manual triage across systems like Salesforce and Forethought. Partner with cross-functional teams to implement governed AI agents and monitor performance through measurable reporting.

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Product Owner 3

Granicus India · Full Time · 2 months ago

Granicus India

🌎 India ⭐ 2-5 yrs exp 💼 Product

The Product Owner will manage the product backlog and collaborate with engineering teams to deliver high-quality, customer-focused outcomes. They are expected to integrate AI capabilities to accelerate product discovery, refine requirements, and optimize the product lifecycle.

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QA Specialist

Granicus India · Full Time · 2 months ago

Granicus India

🌎 India ⭐ 2-5 yrs exp 💼 Others

The role focuses on validating AI-generated responses and automating support workflows across Salesforce, Jira, and Wrike. It involves analyzing customer satisfaction data to improve AI model performance and overall customer experience.

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Manager - Software Engineering

Granicus India · Full Time · 2 months ago

Granicus India

🌎 India ⭐ 10+ yrs exp 💼 Others

Lead a cross-functional engineering team while remaining hands-on with coding for 40-50% of the time. Drive the design, development, and delivery of scalable cloud-native distributed systems and oversee quality engineering governance.

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