You will be responsible for the user experience of the FunnelCockpit platform, developing interfaces and workflows from the customer's perspective. You will build prototypes using AI tools, translate feedback into requirements, and collaborate closely with the development team to release new features.
Qualify incoming leads, hold initial conversations, demonstrate the platform, and guide prospects through the trial period to help them achieve early results. Maintain CRM records, share customer feedback with product and marketing teams, and use AI tools to prepare conversations and follow-ups.
Support customers through Intercom, help new customers onboard and achieve early results, and document requests in Linear. Test new features, improve the knowledge base and AI features, and share customer feedback with product and development teams.
