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Firefly

Remote Job Openings at Firefly (2)

Senior Customer Success Manager

United States 2-5 yrs exp Sales

The Senior Customer Success Manager will own the full relationship for a portfolio of large US accounts, guiding them from onboarding through renewal and growth. They will act as the primary technical and commercial point of contact, building multi-threaded relationships with engineers and executive stakeholders.

Sales Development Representative

United States 2-5 yrs exp Sales

The Sales Development Representative will identify and qualify potential customers to generate new business opportunities within the US and EMEA markets. They will collaborate with marketing and sales teams to manage the sales pipeline and execute outbound strategies using CRM and AI tools.