Act as the final escalation point and subject matter expert for the 24x7 Service Desk, designing and implementing advanced technical solutions. Drive automation, governance, and strategic initiatives to enhance customer experience and support services.
Ekco
4 Remote Job Openings at Ekco
You will act as a liaison between business stakeholders and technical teams to optimize and enhance the NetSuite ERP environment. Responsibilities include gathering requirements, configuring modules, and leading full-cycle implementation projects to drive operational efficiency.
As a Cyber Workflow Analyst, you will monitor and ensure the accuracy of workflow automation and SOAR playbooks. You will also provide training, maintain documentation, and support continuous improvement efforts.
As a Cyber Workflow Developer, you will design, build, and maintain security playbooks using workflow automation and SOAR technologies. You will collaborate with teams to streamline operations and enhance security processes.