eMAG

Maintain a professional customer-oriented attitude to assist clients with purchase decisions and product details. Resolve issues related to order placement, delivery, and product returns.

Operate and evolve the centralized LLM Gateway and AI tooling platform to enhance developer productivity. Build RAG pipelines, MCP servers, and integrate agentic workflows into the internal developer portal.

Design and deploy production-grade agentic AI workflows to improve developer productivity and engineering efficiency. Build reusable platform components and implement observability and evaluation frameworks to ensure trustworthy AI outputs.