The Billing Support Specialist will manage day-to-day billing operations, including usage-based invoicing, billing corrections, and customer inquiries. They will also handle customer account reconciliations, collections, and support month-end financial activities.
Own the product direction and roadmap for a Population Genomics Research Platform, managing the researcher experience and scaling the global user network. Coordinate with biobank stakeholders and engineering teams to deliver compliant, high-scale analytical workflows for human disease research.
