Assist travelers with new bookings, itinerary changes, and complex travel requests via phone, email, and chat. Coordinate with internal teams to resolve user issues while maintaining high standards of speed, care, and efficiency.
Assist travelers with new bookings, itinerary changes, and complex travel requests via phone, email, and chat. Coordinate with internal teams to resolve user issues while staying updated on airline policies and travel regulations.
The Senior Business Travel Consultant will manage complex corporate travel bookings, including ticketing, reissues, and refunds. They are responsible for providing proactive travel solutions and maintaining high service standards for corporate clients.