You will provide online and telephone support to participants, manage inquiries via live chat and email, and document customer issues in HubSpot. Additionally, you will handle course documentation, create participation certificates, and evaluate language proficiency levels.
You will provide online and telephone support to participants, manage inquiries via live chat and email, and maintain documentation in the HubSpot ticket system. Additionally, you will handle course administration, evaluate language levels, and prepare certificates and offers.
