Provide exceptional customer service and technical support to Spanish-speaking clients regarding tax software functionality. Assist customers with product inquiries and troubleshooting while maintaining accurate records in the support system.
Respond to customer inquiries via phone, email, or chat while providing accurate information about tax software products. Troubleshoot and resolve customer issues while maintaining accurate records and meeting performance quality goals.
The representative will respond to customer inquiries via phone, email, or chat while providing accurate information about tax software products. They are also responsible for troubleshooting customer issues and maintaining accurate records within the support system.
