The Patient Access Navigator provides centralized access to physician and radiology services while supporting the management team with escalations and training. They are responsible for maintaining high-quality customer service standards and monitoring performance metrics within the Access Center.
The Clinical Administrative Lead provides remote and in-person medical assistant support, including vital screening, patient registration, and EHR database maintenance. They also manage phone inquiries, handle referrals and prior authorizations, and ensure all clinical documentation is accurately processed.
The Outcomes Manager is responsible for developing and monitoring outcome-based reporting systems for high-risk patient groups and clinical processes. They collaborate with interdisciplinary teams to prepare quality reports for hospital departments and regulatory bodies.
The Clinical Administrative Lead provides remote and in-person support by assisting clinicians with patient care, managing EHR databases, and handling patient registration. They are also responsible for processing referrals, prior authorizations, and managing customer service inquiries for the Cooper 365 model.
The Outcomes Manager is responsible for developing, implementing, and monitoring outcome-based reporting systems for high-risk patient populations and clinical processes. They collaborate with interdisciplinary teams to produce quality reports for hospital departments and regulatory bodies.
The Advanced Practice Provider will autonomously assess, diagnose, and manage patient health needs via a telemedicine platform. They will develop individualized care plans, prescribe medications, and collaborate with physicians to ensure high-quality patient outcomes.
The role involves performing clinical medical assistant duties such as vitals screening, specimen collection, and vaccine administration while managing administrative tasks like scheduling and EHR documentation. The lead will also oversee office processes, handle patient escalations, and ensure consistent communication across the multidisciplinary team.
The IT Product Manager provides strategic and operational leadership for a portfolio of enterprise applications including ERP and workforce management systems. They are responsible for developing product roadmaps, managing backlogs, and ensuring technology investments deliver measurable organizational value.
Ensures the quality and completeness of medical record documentation through concurrent interaction with physicians and nursing staff. Educates the patient care team to ensure appropriate reimbursement and clinical severity are captured.
Facilitates the OPPE and FPPE processes to ensure compliance with Joint Commission and CMS standards. Manages the delineation of clinical privileges and collaborates with clinical leadership to monitor provider performance and patient safety.
