Handle inbound and outbound calls with prospective Medicare members to provide education and facilitate plan enrollment. Maintain performance standards regarding call quality, sales metrics, and schedule adherence while working within a team environment.
Handle inbound and outbound calls to educate and enroll prospective members in Dual Special Needs Plans. Guide individuals through complex Medicare and Medicaid benefits while meeting sales and quality performance goals.
The agent will conduct inbound and outbound calls to sell Medicare Advantage, PDPs, and supplemental plans while providing knowledgeable guidance to clients. They are responsible for maintaining client records in a database and addressing day-to-day inquiries regarding claims, eligibility, and enrollment.
The agent will conduct inbound and outbound calls to sell Medicare Advantage, PDPs, and supplemental plans while providing client support. They are responsible for managing client records, presenting coverage options, and addressing inquiries regarding claims, eligibility, and enrollment.
The agent will conduct inbound and outbound calls to sell Medicare Advantage, PDPs, and supplemental plans while providing knowledgeable guidance to clients. They are responsible for maintaining client records, managing policy renewals, and addressing inquiries regarding claims, eligibility, and enrollment.
Handle inbound and outbound calls with existing Medicare members to provide education, resolve concerns, and ensure retention. Guide members through coverage options using a service-first approach without high-pressure sales tactics.
Handle inbound and outbound calls to guide prospective members through Medicare and Medicaid enrollment processes. Build trust with individuals while simplifying complex benefit options and meeting performance sales goals.
Handle inbound and outbound calls with existing Medicare members to provide education, resolve concerns, and ensure retention. Maintain performance standards regarding call quality, member engagement, and schedule adherence.
The agent will handle inbound and outbound calls with existing Medicare members to provide support, education, and issue resolution. They are responsible for maintaining member engagement and retention while adhering to performance metrics and production schedules.
The Account Executive will serve as the primary liaison for health-insurance BPO clients, managing strategic relationships and ensuring operational excellence. They are responsible for driving account growth, overseeing contractual KPIs, and ensuring compliance with CMS and Medicare guidelines.
