The Licensed Healthcare Agent conducts inbound and outbound calls to sell Medicare Advantage, PDPs, and supplemental plans. They are responsible for providing client support, managing policy renewals, and maintaining accurate client records.
Lead and support a team of agents to meet and exceed Medicare sales goals through effective training and performance monitoring. Analyze reports to drive results and ensure the team remains focused on company objectives.
Handle inbound and outbound calls to educate and enroll prospective members in Dual Special Needs Plans. Guide individuals through complex Medicare and Medicaid benefits while meeting sales and quality performance metrics.
Handle inbound and outbound calls with prospective Medicare members to provide education and facilitate plan enrollment. Maintain performance standards regarding call quality, sales metrics, and schedule adherence while working within a team environment.
Handle inbound and outbound calls to educate and enroll prospective members in Dual Special Needs Plans. Guide individuals through complex Medicare and Medicaid benefits while meeting sales and quality performance goals.
The agent will conduct inbound and outbound calls to sell Medicare Advantage, PDPs, and supplemental plans while providing client support. They are responsible for managing client records, presenting coverage options, and addressing inquiries regarding claims, eligibility, and enrollment.
The agent will conduct inbound and outbound calls to sell Medicare Advantage, PDPs, and supplemental plans while providing knowledgeable guidance to clients. They are responsible for maintaining client records in a database and addressing day-to-day inquiries regarding claims, eligibility, and enrollment.
Handle inbound and outbound calls to guide prospective members through Medicare and Medicaid enrollment processes. Build trust with individuals while simplifying complex benefit options and meeting performance sales goals.
The agent will handle inbound and outbound calls with existing Medicare members to provide support, education, and issue resolution. They are responsible for maintaining member engagement and retention while adhering to performance metrics and production schedules.
The Account Executive will serve as the primary liaison for health-insurance BPO clients, managing strategic relationships and ensuring operational excellence. They are responsible for driving account growth, overseeing contractual KPIs, and ensuring compliance with CMS and Medicare guidelines.