Perform daily account processing tasks including cash application, batch processing, and account adjustments while maintaining positive relationships with patients and payers. Handle high-volume inquiries, resolve billing errors, and ensure compliance with departmental and regulatory policies.
The Billing Follow-Up Representative performs daily account processing, including billing data entry, third-party billing, and claim follow-up. They are responsible for researching denials, resolving missing information, and maintaining positive communication with patients, clients, and insurance carriers.