The Application Software Tester is responsible for ensuring the quality and functionality of software applications by identifying bugs and usability issues before release. They collaborate with cross-functional teams to execute various testing methods and manage the deployment process across development, staging, and production environments.
The representative will handle inbound and outbound calls to identify and prevent fraudulent activities while maintaining a positive customer experience. They are responsible for analyzing account transactions, documenting interactions accurately, and adhering to compliance standards.
