CattleMax

Provide friendly and knowledgeable support to ranchers via phone, chat, and email to help them use CattleMax software. Assist customers with troubleshooting common issues and maintaining accurate herd records.

Investigate complex customer issues to determine root causes and collaborate with Product and Development teams to resolve software bugs. Validate software enhancements and test new features to ensure a high-quality user experience for ranchers.

Lead and support the Customer Service team by coaching teammates and coordinating daily operations. Provide hands-on support to cattle producers via phone and email while collaborating with Product and Development teams to improve the customer experience.