The Subrogation Specialist investigates claims to determine liability and pursues recovery of funds on behalf of clients. They negotiate settlements, manage legal documentation, and maintain active files to ensure aggressive pursuit of recovery opportunities.
The Collector is responsible for managing past due accounts by negotiating payments and resolving disputes via telephone, email, and mail. They must meet revenue goals while maintaining high-quality service standards and accurately updating the proprietary collection system.
The Collection Service Representative manages account portfolios by conducting outbound calls to resolve order issues and secure payment commitments. They are responsible for maintaining accurate account documentation and providing exceptional service to clients through telephone and email communication.
