The Senior Client Manager is responsible for independently servicing a complex book of business, including marketing, placement, and maintaining strong client and carrier relationships. They also provide guidance to the team on coverage standards and ensure the accurate handling of financial and contractual account aspects.
The Claims Advocate serves as a liaison between clients, producers, and carriers to manage all aspects of the claims process. They are responsible for evaluating coverage, advocating for the client's best interests, and maintaining accurate claim documentation.
The Client Manager serves as the primary day-to-day contact for mid-sized clients, handling submissions, renewals, and policy delivery. They are responsible for analyzing exposures, negotiating rates with carriers, and managing the overall claims and invoicing process.
