The Senior Customer Success Manager will own the post-sales journey to ensure rapid customer deployment, quantifiable ROI, and high-value use case adoption. They will act as a cross-functional leader, partnering with engineering to troubleshoot technical issues and driving expansion opportunities within existing accounts.
The Channel Manager will own and grow the company's TSD channel by building executive relationships and recruiting high-potential advisors. They are responsible for generating partner-sourced pipeline, executing go-to-market campaigns, and orchestrating successful co-sell motions to drive revenue.
You will be responsible for managing the monthly accounting close, reconciliations, and financial reporting while partnering with department leaders on expense tagging and allocations. Additionally, you will oversee day-to-day accounting operations including AP, vendor management, and the implementation of internal controls.
You will develop the next-generation multimodal LLM stack by integrating speech, text, and tool execution into a unified system. You are responsible for taking conversational AI models from initial research through to production systems serving millions of calls.
You will conduct foundational research and development on core voice stack components including speech-to-text, large language models, and text-to-speech systems. Your role involves taking models from theoretical design through large-scale training to production inference at enterprise scale.
