You will provide remote technical support for electrical and robotic systems while managing service planning and SLA contracts. Additionally, you will collaborate with project engineers on complex issues and prepare after-sales quotations.
As a support engineer specializing in electrical controls and robotics, your duties include remotely assisting customers with issues and malfunctions, taking over systems remotely, and collaborating with project engineers on complex, project-specific problems. You will also plan and organize on-site service assignments, create after-sales quotes, and manage SLA contracts.
