AvalonBay Communities

The Leasing Specialist manages the centralized leasing process by conducting virtual and self-guided tours while engaging prospective residents through various digital channels. They are responsible for building rapport, addressing customer inquiries, and maintaining accurate documentation within company systems.

The Service & Administration Associate manages administrative functions for multiple properties, including processing lease applications, move-ins, and move-outs. They provide exceptional customer service by resolving resident concerns via phone, email, and digital platforms while maintaining accurate documentation.