The Prior Resident Specialist processes Statements of Deposit Activity (SODA), manages refunds, and resolves billing inquiries. They also provide support to prior residents and internal teams via phone and email while ensuring accuracy and compliance.
The Prior Resident Specialist processes Statements of Deposit Activity (SODA), manages refunds, and resolves billing inquiries. They also provide support to prior residents and internal teams via phone and email while ensuring compliance and accuracy.
Manage delinquent accounts through the legal lifecycle by assisting residents and attorneys via telephone and email. Prepare legal notices, research outstanding balances, and manage court-assigned payment stipulations.
