AvalonBay Communities

Handle administrative functions and customer service for multiple properties, including processing lease applications and managing resident communications. Coordinate service requests and maintain documentation in accordance with company policy.

Handle administrative functions and customer service for multiple properties, including processing lease applications and managing resident communications. Coordinate service requests and maintain documentation in accordance with company policy.

The Leasing Specialist manages the centralized leasing process by conducting virtual and self-guided tours while engaging prospective residents through various digital channels. They are responsible for building rapport, addressing customer inquiries, and maintaining accurate documentation within company systems.

The Service & Administration Associate manages administrative functions for multiple properties, including processing lease applications, move-ins, and move-outs. They provide exceptional customer service by resolving resident concerns via phone, email, and digital platforms while maintaining accurate documentation.