Austin Regional Clinic: ARC

Responsible for the setup, implementation, and maintenance of Epic software specifically related to billing and claims. This includes analyzing user requirements, building and testing master files, and streamlining workflows to automate processes.

The role involves providing routine nursing care via telephone, assessing and prioritizing patient medical needs, and guiding evaluations by instructing callers on symptom assessment and treatment effectiveness. Responsibilities also include accurately documenting all interactions, assessments, advice given, and performing necessary follow-up activities like managing lab results and referrals.