The Reservations Agent manages guest inquiries regarding room availability, pricing, and special offers while ensuring accurate financial transactions. They also collaborate with team members to resolve guest challenges and actively upsell resort services to enhance the guest experience.
Auberge Collection
6 Remote Job Openings at Auberge Collection
The Reservations Agent is responsible for managing guest inquiries regarding room availability, pricing, and special offers while ensuring accurate financial transactions. They must also collaborate with team members to resolve guest challenges and proactively upsell resort services.
Develop and execute a strategic sales plan for the USA and Canada to drive revenue growth while promoting conservation-led tourism. Cultivate and maintain high-value relationships with luxury travel advisors and Africa specialists through education and curated events.
Responsible for managing luxury resort reservations and providing a personalized guest experience through accurate data entry and professional communication. Supports revenue strategies via upselling, promotions, and cross-selling of resort amenities.
Develop and execute a sales strategy for the USA and Canada to expand partnerships with luxury travel advisors and Africa specialists. Drive revenue growth through high-value relationship sales while promoting conservation-led, low-impact tourism.
The Sales Manager is responsible for planning and directing sales strategies to achieve revenue goals and increase brand awareness. This includes managing DMC accounts, coordinating site inspections, and collaborating with marketing to create promotional materials.