Serve as the primary point of contact for physicians, patients, and internal teams to ensure excellent customer service and accurate order processing. Resolve escalated issues, maintain detailed documentation, and support process improvements to enhance overall service quality.
You will build and lead the pharma partnership business from the ground up, identifying target companies and negotiating high-value agreements. This role involves translating complex AI technology for clinical audiences and collaborating with internal research and product teams to align with pharma priorities.
You will conduct high-volume scientific outreach to oncologists and surgeons to present clinical validation data and methodology. The role involves converting scientific interest into business objectives and supporting field sales teams with technical expertise.
