Manage daily email correspondence with customers to provide project guidance, custom pricing, and product information. Assist the design studio team with various tasks to ensure a seamless and high-quality customer experience.
The designer is responsible for creating and designing custom photo albums using the company's editor and Adobe tools. They must also manage customer communication, curate images, and ensure projects are delivered efficiently.
Manage daily customer interactions via email and live chat to resolve product, ordering, and navigation issues. Support cross-functional initiatives and maintain high standards of service during the company's busiest season.