You will handle customer inquiries via phone and email regarding contracts, billing, and product services. Additionally, you will maintain customer data in internal systems and actively contribute to customer retention efforts.
You will process orders and business transactions in the back office while maintaining and updating data. Additionally, you will handle order processes, manage devices, and ensure the accuracy and completeness of incoming information.
You will handle back-office orders, manage data entry, and oversee order processes and device management. Additionally, you will verify information accuracy and perform general administrative duties.