Create visual and video social media content for client accounts, then review posts, captions, settings, and display quality in the client dashboard. Audit social account connections, troubleshoot posting issues, and communicate client needs and content updates promptly to the Customer Success team.
The QA Engineer will collaborate with customers and internal teams to define testable requirements and ensure product quality through hands-on testing. They will also utilize AI tools to enhance test coverage, investigate defects, and improve overall team productivity.