Zahra Kurniasari

Detail-oriented administrative and customer support professional with 10+ years of experience across corporate, government, IT, and Oil & Gas environments. Experienced in administrative operations, customer and client support, data verification, documentation, records management, and stakeholder coordination. Throughout my career, I have handled high-volume information and documentation, reviewed data for accuracy and completeness, resolved customer and client inquiries, coordinated with internal and external stakeholders, and supported time-sensitive operational workflows. I have also managed electronic document systems, maintained confidential records, prepared business and technical documentation, and supported clients and project teams across multiple industries. One of my key achievements includes managing approximately 300 complex documentation verification inquiries annually while coordinating verification workflows across 96 Issuing Office Delegations. I also bring direct customer service experience handling high-volume inquiries and escalations through online, offline, and telecommunications channels. I am seeking remote opportunities in administrative support, customer service, customer support, data verification, document control, project administration, or related operations roles. I am highly organized, detail-oriented, self-motivated, comfortable working independently, and committed to providing accurate, timely, and professional support.