Customer Support Specialist — Live Chat, Ticketing & Client Communication
Seeking: Customer Service Representative · Customer Support Representative
Responded to customer tickets through the company's support portal and live chat, resolving inquiries clearly and efficiently. Advised and consulted users on the product's features, functionality, and configuration. Gathered detailed issue information and escalated complex tickets to second-line/technical support, following up until resolved. Accurately logged customer data in the support system and prepared regular reporting
Member Since
September 8, 2026
Last Active
a month ago
