Yelyzaveta Hladush

I am an operations manager with hands-on project delivery, workflow automation, and cross-functional leadership experience. As General Manager at TNA Tennis Academy from 2024 to 2026, I directed the full-spectrum operations of a multi-program sports organization with a $250K+ annual revenue run rate, leading a team of approximately 10 people including tennis coaches, SMM managers, and location administrators. During my tenure, I drove major growth and efficiency initiatives by launching a subscription program that generated 180+ new memberships annually, automating payments via Stripe to save over 75 hours a year, building a centralized Notion CRM for team data, and establishing an international recruitment pipeline that led to 10 successful placements. Having been promoted from Administrator to General Manager within 13 months, I excel at streamlining administrative, financial, and operational workflows across remote and hybrid environments using tools like Asana, Slack, and Notion. I am looking for a senior or operational leadership role where I can scale processes and drive impactful business growth.