Wesley Duhon - Remote Professional

Remote Support Service Engineer with 15+ years of experience delivering Tier II/III technical support and resolving complex hardware, soware, and network issues across EV charging infrastructure and telecommunications environments. Recognized for leading EV Charging Laboratory operations, developing technical enablement programs, achieving a 90% first-time fix rate, and driving process improvements that improve service delivery, reduce downtime, and strengthen organizational capability.

At a glance

Level Senior

Experience 15 years

Education Bachelor's
Industrial Engineering - Industrial Technology

Looking for

Full-Time Part-Time Contract Freelance

Open to

Video Interview

Paid Trial

Background Check

NDA

Message Wesley — Coming Soon

Skills

IT Asset Management Technical Support Customer Support Customer Relationship Management Back Office Support Technical Analysis Critical Thinking Problem Solving

Membership Details

Member Since

May 22, 2026

Last Active

a month ago