Wan Syahrul Afif Samsudin

Trust & Safety professional with 8+ years of experience across TikTok, Cognizant, and Accenture, specialising in platform integrity, KYC verification, gaming compliance, and client onboarding. At TikTok, I handle senior-level escalations, conduct legal and background verification for LIVE clients, and enforce Trust & Safety standards across creator and agency partnerships. Previously at Cognizant, I delivered enterprise IT support for global clients, including Merck-MSD and Coca-Cola. At Accenture, I supported YouTube creators across the Middle East, resolving Content ID disputes, AdSense issues, and policy compliance cases. I bring a rare mix of technical depth, compliance expertise, and cross-cultural communication; fluent in English, Malay, Indonesian, and Arabic. Currently open to remote opportunities across gaming and social media platforms, specialising in Trust & Safety, Compliance, and Platform Operations worldwide