Walid Bensaad

I am IT Support Specialist with over 15 years of experience ,specialised inanalysing, troubleshooting and evaluating hardware,software, and network issues.My expertise includes :- Troubleshootcommon computer errors- Assist an organization's computer andnetwork users with technology issues- Complete repairs on asystem, network, computer, or other technology- Perform regularmaintenance and upgrades on computers, networks, and othertechnology- Install new hardware, software, and other technology-Document support inquiries and their resolutions- Answer technologyquestions via phone, email, or chat- Refer requests to relevant ITprofessionals when necessary- Conduct regular tests