Vimlesh

I AM CUSTOMER SERVICE REPRESENTATIVE, WORKED FOR US BASED ORGANISATION. WORKED ON CONTRACT BASED JOB. OVER THERE I USED TO HANDLE CUSTOMERS AND PROVIDE ASSISTANCE REGARDING THEIR ISSUES AND CONCERN, HELPED THEM WITH ENROLLMENT PROCESS GUIDED THEM STEP BY STEP HOW TO ENROLL FOR THE SERVICES. DISPOSED THE CALLES RELEVANTLY. USED QEVAL FOR ANALYSIS OF OVERALL CALLS AND RECORD. USED CCI TOOL FOR GUIDING THEM ON THEIR REQUEST.JOINED MEETINGS ON GOOGLE MEET, USED MICROSOFT WORD FOR INVOICE GENRATION, SLACK ACESS WORKED WITH HONESTY AND GAVE MY COMPLETE DEDICATED TIME THAT WAS REQUIRED.