Vanessa Adriana Sanchez Lima

Hi! I'm a multilingual Virtual Assistant and Customer Support Specialist with over 12 years of experience in customer service, sales, and e-commerce. Through my own e-commerce and social media projects, I gained hands-on experience in customer support, community management, content creation, and day-to-day business operations. I also recently completed a certification in AI Prompt Engineering and use AI tools like ChatGPT to create content, improve workflows, and work more efficiently. Services I offer: • Customer Support (Email, Live Chat & Social Media) • Community Management • Social Media Assistance • E-commerce Support • AI Prompt Engineering • Content Creation with Canva & ChatGPT • Administrative & Virtual Assistant Services I'm fluent in German, speak English and Spanish, and I'm passionate about providing excellent customer experiences. I'm reliable, proactive, and always eager to learn. If you're looking for someone who communicates well and genuinely cares about your business, I'd love to work with you.