Operations and customer success leader with 10+ years of experience across legal technology, enterprise client engagement, and operational strategy. I specialize in improving processes, scaling workflows, and driving cross-functional collaboration in complex, data-driven environments. Throughout my career, I have partnered with sales, legal, finance, and technical teams to enhance service delivery and client outcomes. Highlights include leading global operational workflows supporting 1,200+ contracts monthly and implementing automation initiatives that reduced manual effort by 40%. I am seeking a remote role in customer success, operations, partnerships, or program management and am open to opportunities across SaaS, technology, cybersecurity, and other growth-oriented industries.
Member Since
March 11, 2026
Last Active
3 months ago