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Valerie Kulik

Enterprise Engagement & Operations Leader | LegalTech & SaaS | Customer Success, Process Optimization, and Cross-Functional Strategy

United States UTC-5
English
Native
Remote Exp.
3+ Years
US Overlap
Full Overlap
Availability
Immediate
Experience
20 yrs
Salary
$140k-$170k

Operations and customer success leader with 10+ years of experience across legal technology, enterprise client engagement, and operational strategy. I specialize in improving processes, scaling workflows, and driving cross-functional collaboration in complex, data-driven environments. Throughout my career, I have partnered with sales, legal, finance, and technical teams to enhance service delivery and client outcomes. Highlights include leading global operational workflows supporting 1,200+ contracts monthly and implementing automation initiatives that reduced manual effort by 40%. I am seeking a remote role in customer success, operations, partnerships, or program management and am open to opportunities across SaaS, technology, cybersecurity, and other growth-oriented industries.

At a glance

Level Lead
Experience 20 years
Education Bachelor's
Legal Studies
Compensation $140,000 – $170,000/yr
Looking for
Full-Time Contract Freelance
Open to
Video Interview
Paid Trial
Background Check
NDA
Message Valerie — Coming Soon

Skills

Analysis Billing Strategic Planning Machine Learning Fitness Health And Wellness Coaching Account Retention Customer Support SaaS Sales Support Adobe Timekeeping CRM NetSuite CRM Salesforce Account Management Attention to Detail ChatGPT Client Relationship Management Collaboration Citrix Communication Computer Literacy Calendar Management Creative Problem Solving Coordination Data analysis Decision Making Leadership

Membership Details

Member Since

March 11, 2026

Last Active

3 months ago