Valéria Oliveira Miranda

Customer Success and Account Management professional with experience supporting global technology companies, managing strategic customer relationships, and driving retention, adoption, and account growth. Background in cybersecurity, technology partnerships, and B2B customer management, with experience working remotely in English-speaking environments. Skilled at understanding customer needs, improving customer experience, coordinating internal teams, and building long-term partnerships. Passionate about customer success, customer lifecycle management, retention strategies, and creating scalable experiences that increase customer value.