Umair

IT Support Engineer with hands-on experience in enterprise networking and end-user support. Certified in CCNA, CCNP, AWS Solutions Architect, and Microsoft Azure Associate. Skilled in: Network support: VLANs, OSPF, routing & switching, troubleshooting Active Directory, Microsoft 365, ServiceNow ticketing Endpoint & device support, MDM (AirWatch/Workspace ONE) Access/network troubleshooting for enterprise environments Currently supporting IT operations for a global logistics company. Reliable, detail-oriented, and available for remote IT support or network support roles.