For Employers
TN

Towanna Neal

Quality Assurance Analyst

Seeking: Benefits Administrator

United States New York (GMT-4)
English
Fluent
Remote experience
3+ years
US overlap
Full overlap
Availability
1 week notice
Experience
20 yrs
Compensation
$65k+

With over 10 years of experience in documentation review, compliance, data verification, and high-volume workflow management, I bring strong attention to detail and a proven ability to ensure accuracy and regulatory adherence. In my recent role with Blue Cross & Blue Shield of South Carolina, I reviewed and analyzed contract-related documentation, ensured compliance with regulatory and HIPAA requirements, Medicare Advantage, maintained tracking systems, and communicated with internal teams and clients regarding contract terms and coverage. This experience strengthened my ability to identify risk, resolve discrepancies, and manage deadlines efficiently. Additionally, my background in mortgage funding, healthcare scheduling, and claims operations has enhanced my skills in audit readiness, process improvement, and cross-functional collaboration. I am confident my experience aligns well with the requirements of a Contract Analyst role and I would welcome the opportunity to contribute to your organization. Thank you for your time and consideration. I look forward to the opportunity to discuss how I can support your team

At a glance

Level Lead
Experience 20 years
Education Associate
Health Administration
Compensation From $65,000/yr
Looking for
Full-time Part-time Contract
Open to
Video Interview
Paid Trial
Background Check
NDA
Messaging coming soon

Skills

Claims Processing Active Listening Account Acquisition Back Office Support Chat Support Conflict resolution Customer Relationship Management Customer Service Customer Support Electronic Health Record Email Support English Speaking Flight Booking Genesys Cloud Healthcare Helpdesk Support Insurance Verification Medical Insurance Payment Processing Phone Support Prior Authorization SaaS Onboarding Recruiting Staffing Administrative Support Accuracy Verification Attention to Detail Calendar Management ChatGPT

Membership Details

Member Since

September 23, 2026

Last Active

a month ago