Timothy Bernard

Results‑driven IT Technician with nearly a decade of U.S. Air Force experience delivering secure, reliable, and mission‑critical technical support across enterprise environments. Skilled in hardware and software installation, system troubleshooting, network maintenance, and user training for both technical and non‑technical personnel. Proven ability to maintain exceptional system uptime, safeguard data integrity, and manage large‑scale equipment inventories—including strict accountability of over $8.7M in IT assets with zero loss. Experienced in resolving complex issues across operating systems, peripherals, and communication platforms while implementing preventative maintenance to ensure network and system stability. Recognized for clear communication, strong customer service, and the ability to lead, train, and support diverse teams in high‑pressure environments.