Tiffany Wilder

Compassionate and detail-oriented healthcare professional with 6+ years of experience in care coordination, member advocacy, customer service, and provider support. Skilled in managing high-volume caseloads, resolving complex issues, and ensuring accurate documentation across multiple healthcare systems. Experienced with CRM platforms such as Salesforce, Facets, and OnBase, with a strong ability to quickly learn new systems and adapt in fast-paced remote environments. Known for strong communication, empathy, and a solutions-focused approach to improving member experiences.