Tia McDaniel

Compassionate and detail-oriented healthcare professional with 15+ years of experience in healthcare support, care coordination, administrative operations, and customer service. I specialize in supporting seniors, adults with disabilities, and Medicaid recipients through quality care, organization, and strong communication. I also have extensive experience working with the EDWP Waiver Program, CCSP, and SOURCE programs, helping individuals and families navigate services that improve daily living and overall well-being. My professional background includes roles as a Structured Family Care (SFC) Specialist, Personal Care Assistant (PCA), Medical Administrative Assistant, Scheduling Coordinator, Mental Health Coach, Health Coach, HR Management & Marketing Support, Customer Service Representative, and Receptionist in both remote and in-office environments. Throughout my career, I have developed strong skills in care coordination, scheduling, documentation, client intake, conflict resolution, multitasking, and maintaining confidential records. I pride myself on being compassionate, dependable, organized, and adaptable in fast-paced environments. I enjoy building meaningful relationships with clients while helping teams operate efficiently and professionally. I am highly comfortable working remotely, managing communication systems, supporting clients virtually, and handling administrative responsibilities independently. My passion for healthcare and helping others has always been at the center of my work, and I am seeking a remote opportunity where I can continue making a positive impact while contributing my experience, professionalism, and dedication to a mission-driven team.