Tettra R. Scott

I am an IT, education technology, and operations support professional with more than 10 years of experience supporting K–12 and higher education environments. My background includes learning management systems, student information systems, technical support, user account provisioning, reporting, and SaaS applications. In my remote technical support work with Sundance Institute, I help onboard employees and manage account access using Active Directory, Google Workspace, Slack, Zoom, Airtable, and Jira. I have supported the provisioning of approximately 100 employee accounts over a two-month period while working within ticket response and completion deadlines. At Louisiana Delta Community College, I support campus operations, student services, reporting, and administrative processes. I also use Microsoft Excel, SharePoint Lists, and Microsoft 365 to organize information and improve workflows. My previous K–12 education experience includes LMS administration and working with student information systems such as JCampus. I am interested in fully remote opportunities involving application support, education technology, LMS administration, user access management, onboarding, and SaaS support. I bring strong communication skills, attention to detail, and experience supporting users across different technology platforms.