Tersia Ihlenfeldt

Senior Healthcare Compliance, Governance, and Operations Executive with over 17 years of experience leading compliance, clinical governance, workforce assurance, and operational excellence across the UK, Republic of Ireland, USA, and South Africa. Proven track record of developing and implementing regulatory compliance frameworks, managing large multi-country compliance teams, and ensuring adherence to healthcare legislation, industry standards, and client requirements. Extensive experience overseeing end-to-end recruitment compliance, quality assurance, audit readiness, risk management, policy development, and regulatory inspections across multiple healthcare staffing brands. Skilled in driving process improvement, digital transformation, and automation initiatives that enhance efficiency, strengthen governance, and improve candidate onboarding and compliance outcomes. Experienced in leading organisational change, integrating newly acquired businesses, implementing compliance systems, managing stakeholder relationships at executive level, and fostering a culture of accountability, quality, and continuous improvement. Recognised for delivering strategic compliance solutions while balancing commercial objectives with regulatory obligations in fast-paced, high-volume healthcare environments.