Tchernavia Johnson

I’m a claims Professional with a bachelor's degree and 5+ experience in claim handling, including trucking liability, cargo losses, complex commercial auto and residential property. In my previous role at Sedgwick, I managed complex trucking and fleet exposures involving heavy equipment and cargo losses, achieving a 95% resolution rate within six months through strategic investigations and thorough policy analysis. I've handled 1000+ third-party claims across multiple carriers during high-pressure catastrophe events, consistently balancing empathy with precision to deliver fair outcomes while minimizing litigation. My experience spans DOT/FMCSA compliance, reserve setting, and nationwide jurisdictional handling. I'm committed to continuous professional development and hold active adjuster licenses to ensure compliance with state regulations. I’m seeking a remote claims position where I can combine my technical expertise with a customer-focused approach to deliver fair, efficient resolutions while supporting team goals and operational excellence.