Tayyab ahmad

professional with 3+ years of experience helping businesses deliver exceptional client experiences remotely. Consistently maintained 95%+ CSAT scores while managing high-volume support queues, resolving escalations, and ensuring first-contact resolution across email, chat, and ticketing platforms including Zendesk, Freshdesk, and HubSpot. Skilled in async communication, CRM management, data entry, scheduling, inbox management, and cross-timezone coordination — making me an effective remote team member from day one. I’m currently seeking a full-time remote role in Customer Support or Virtual Assistance where I can contribute to a client-focused team, streamline operations