Tania Rothschuh

Managed social media accounts by creating and scheduling consistent content across Instagram, Facebook, and other platforms, while writing engaging captions aligned with a friendly, caring, and professional brand voice. Responded promptly to comments and direct messages, ensuring high levels of client engagement and satisfaction, and monitored engagement metrics to identify potential leads through social media interactions. Followed up with prospective clients, successfully converting inquiries into confirmed bookings, while providing accurate information regarding services, pricing, and availability to support client decision-making. Assisted with appointment coordination by directing clients to booking systems and collaborating with the team to ensure accurate scheduling and service availability. Additionally, developed and executed a social media strategy that increased overall brand engagement and streamlined client communication by implementing a structured FAQ and response system, improving efficiency and consistency.