Tahnee Johnson

Healthcare IT and Health Informatics professional with 8+ years of experience supporting clinical applications, EHR/EMR-integrated systems, and enterprise applications across healthcare and regulated environments. Experienced in application support, production support, clinical workflow analysis, SQL and Oracle data analysis, UAT, QA validation, release validation, incident management, and application troubleshooting. Skilled in identifying and resolving complex system and data issues, supporting application enhancements, validating healthcare information, and maintaining reliable production environments. Experienced supporting specialty pharmacy, patient information, claims processing, and REMS-regulated healthcare applications while maintaining HIPAA and FDA compliance. Proven ability to collaborate with clinical staff, business teams, developers, QA, infrastructure teams, and vendors to resolve issues and support successful system implementations and releases. Proficient with SQL Server/SSMS, Oracle, ServiceNow, Jira, Zendesk, Salesforce, Confluence, SharePoint, Active Directory, and Tableau. U.S. Citizen | Seeking Full-Time, 100% Remote Opportunities in the U.S.