Suzanne Poffenberger

I am a detail-oriented and driven professional with over 20 years of experience spanning administrative management, customer service, finance, ministry leadership, and communications. Throughout my career, I’ve built a reputation as a strong communicator, problem solver, and team player who thrives in both collaborative and independent settings. In my former role as Regional Traffic Coordinator and Administrative Services Manager at Hope Media Group/WayFM, I manage broadcast scheduling, serve as a liaison between sales and finance, and provide exceptional support to both staff and the community. My background also includes healthcare administration, financial services, and nonprofit ministry leadership — where I directed large-scale programs, managed budgets, and led teams of 100+ volunteers. What ties all of my roles together is a passion for helping people, creating organized systems, and ensuring operations run smoothly. Whether managing daily office functions, engaging with donors and customers, or mentoring teams, I bring professionalism, flexibility, and a solutions-focused mindset. I’m excited to connect with professionals who value collaboration, communication, and excellence.