Surya S

Network Operations Engineer with 4+ years managing enterprise-scale network infrastructure across APAC,AMER,NORCAL,EMEA sites/regions. Promoted twice in under 4 years (Trainee → Assistant System Engineer → System Engineer) for consistently resolving P1/P2 incidents within SLA and driving Root Cause Analysis that reduced repeat outages by 100%. Core strengths: 24/7 NOC operations, incident & problem management, network monitoring (Buganizer/GUTS]), Wi-Fi deployment and switch lifecycle management across multipe devices, and SLA/SLO compliance reporting for enterprise clients. Google Cloud Certified (Professional Cloud Architect, Associate Cloud Engineer) with hands on exposure to cloud networking, Linux administration, Terraform, Ansible, Docker, and Kubernetes. Open to Network/Cloud Engineer and NOC Lead roles where I can bring hands-on incident ownership and automation-driven reliability improvements.