Steve Mull - Remote Professional

Steve Mull

Technical Operations & Escalation Leader | Incident Management | Site Reliability | Enterprise Support | Building High-Performance Remote Teams

United States UTC-5

Technology Operations & Escalation Leader with 15+ years of experience driving reliability, incident response, and enterprise support for healthcare and mission-critical platforms. Proven record resolving high-severity production issues and delivering measurable impact, including $100K vendor recovery and 34% infrastructure cost reduction. Seeking remote leadership roles in Technical Operations, Site Reliability, or Incident Management.

At a glance

Level Senior

Experience 27 years

Education Bachelor's
Business Administration, Management

Compensation $100,000 – $175,000/yr

Looking for

Full-Time

Open to

Video Interview

Paid Trial

Background Check

NDA

Message Steve — Coming Soon

Skills

Azure Active Listening B2B Conflict resolution Customer Relationship Management Customer Service Customer Support English Speaking Healthcare Phone Support SaaS Technical Support Bug Tracking Client Relationship Management Collaboration Communication Computer Literacy Critical Thinking Data analysis Data Analytics Data Capture Data Collection Decision Making Documentation Emotional Intelligence Google Docs Leadership Microsoft 365 Multitasking Problem Solving

Membership Details

Member Since

March 13, 2026

Last Active

3 months ago