Stephanie Garcia

Menu QA Specialist | Salesforce Lightning, Data Conversion, SaaS Operations, Quality Assurance, Back Office Operations

Seeking: Operations Manager

United States Chicago (GMT-5)

Detail-oriented quality assurance professional with a strong focus on SaaS Operations process improvement and an emphasis on team coaching and data analysis. Guided team of 30 in consistently achieving SLA requirements while leveraging error trend analysis to enhance platform efficiency for extensive network of catering partners. Developed key metrics and scorecards to drive continuous improvement.

At a glance

Level Senior

Experience 18 years

Education Associate
Telecommunications Management/Photography

Compensation From $50,000/yr

Looking for

Full-time Part-time

Open to

Video Interview

Background Check

Messaging coming soon

Skills

Back Office Support SaaS Underwriting Customer Support Order processing Quality Control Loan Processing Salesforce Admin Data Processing Administrative Support Attention to Detail ChatGPT Communication Collaboration Computer Literacy Critical Thinking Data analysis Data Analytics Data Capture Data Collection Data Dive Data Entry Data Management Documentation Google Suite Microsoft 365 Quality Assurance Photography Process Improvement Zendesk

Membership Details

Member Since

October 20, 2026

Last Active

2 hours ago